Fruition Salon we respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.fruitionsalon.com, use our services, or communicate with us, including via SMS/text messaging.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, and other contact details you provide when booking appointments, signing up for communications, or contacting us.
Mobile Information: Mobile phone number and related data collected when you opt in to receive text messages (e.g., appointment reminders, promotions) from us.
Payment Information: Billing details processed through our third-party payment processors (we do not store full payment card numbers).
Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and referring URLs, often collected via cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

Schedule and manage appointments
Respond to inquiries and provide customer service
Send appointment confirmations, reminders, and updates
Send promotional offers and marketing communications (with your consent, where required)
Improve our website, services, and customer experience
Comply with legal obligations

3. Mobile Information and SMS Communications

If you opt in to receive text messages from us, your mobile number and related information will be used solely to send you appointment reminders, updates, and (where you have separately consented) promotional messages.

No mobile information or personally identifiable information will be shared with third parties/affiliates for marketing/promotional purposes.

All other categories of personal information may be subject to the sharing described in Section 4 below, where applicable and permitted by law. You may opt out of SMS communications at any time by replying "STOP" to any message or contacting us directly.

4. How We Share Your Information

We do not sell your personal information. We may share information with:

Service Providers: Third parties who perform services on our behalf (e.g., scheduling software, payment processors, email/SMS platforms), bound by confidentiality obligations.
Legal Compliance: When required by law, subpoena, or to protect our rights, property, or safety, or that of others.
Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to applicable confidentiality protections.

As noted above, mobile information and personally identifiable information are never shared with third parties or affiliates for their own marketing or promotional purposes.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights and Choices

Depending on your location, you may have the right to:

Access, correct, or delete your personal information
Opt out of marketing communications
Withdraw consent for SMS/text communications at any time

To exercise these rights, contact us using the information in Section 11.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

kitty@fruitionsalon.com